MAY
23

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City Health Centre

32 Market St, Manchester M1 1PL, UK – 0161 839 6227

Despite phoning to see if I could access the walk in service and being told I could, when I got there it was triage only. I was advised to call 111 or phone an ambulance or go to Manchester Royal. Or to ring for an appointment tomorrow. But there wont be any available appointments if past experience is anything to go by. Heavy chest infection and I'm allergic to penicillin so important to get doxycycline quickly. The prescription could have been written in the time it took to argue with me. No wonder a and e is so stretched. Process over commonsense! If walk in is available till 8pm why was I refused a service at 4.30pm?? I was happy to wait for however long. Unimpressed.

Always so efficient and on time. The doctors are knowledgeable and always know exactly the problem. I travel from out of the area to come here

Push Doctor

Arkwright House, Parsonage Gardens, Manchester M3 2LF, UK – 0330 808 4702

My partner decided to give this a go after so many attempts to get into our own GP. To be told all appointments were taken and to call again at 8am each time! We had enough of such poor service. Anyway, I was a bit apprehensive about this push doctor. To my suprise it turned out to be the best thing we have ever done. within 1 hour from the call he had his prescription, at a cost but very affordable! we have 3 children and were so pleased with the service we now pay the premium £20 a month and it’s just fab. We have used it for our daughter who had impetigo and needed antibiotic cream and also for tonsillitis. We are not a well off family, but for £20 a month, our life is made so much easier by using this service. Highly recommend to anyone!

Having developed tonsillitis during the week and usual natural remedies and rest not working and not wanting to waste a valuable GP appointment, I tried Push Doctor. My experience was truly excellent. Yes I had to wait 10 minutes after appointment time but that is nothing compared to some waits I have had in GP waiting room. The doctor was quick, professional and prescribed me antibiotics after checking allergies and other medication. As soon as consultation completed I was rung to say that no pharmacy open now and that they would fax first thing this morning. This morning I had forgotten which pharmacy. I rang back and was quickly answered and directed to correct pharmacy. All staff I dealt with were excellent, polite and professional. From my experience yesterday and today, all I can say is well done Push Doctor. Brilliant.

Dr D Pawar

32 Market St, Manchester M1 1PL, UK – 0161 839 6227

All the staff at this very very busy city centre walk in health centre are absolute diamonds. I have seen for myself the verbal abuse some of these overworked and understaffed workers face from "foreign" people demanding access to our strained Health Service. I , however, cannot thank the staff here enough for all their hard work and compassion they have shown me during my time registered at this Centre and helping me get through my own troubles. These staff are like A and E staff, both medical and administration workers , on the front line of a demanding and very often abusive public and I commend all of them for their individual professionalism, patients and care they show to all walk-in and registered patients......Thank you. A credit to our treasured NHS.

NHS Direct is now NHS 24. Just dial 111 to speak to a professional or click the link below for there self help website. Lots of really useful info but keep clear of heart surgery! If in doubt ask your GP or call 111. Good luck.

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